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WRITTEN WARRANTY STANDARDS

Preparation, product selection and warranty terms belong in one conversation.

Eligible projects may include nationally backed material and labor warranty coverage, documented in the written proposal before work begins.

01

Inspect

Identify the substrate, prior coatings, damage, moisture and exposure.

02

Prepare

Define cleaning, repairs, caulking, sanding and priming requirements.

03

Specify

Select compatible products and the required application system.

04

Document

Record eligible material and labor coverage, exclusions and maintenance.

Warranty coverage must match the actual project.

Coverage varies by product, substrate, existing condition, preparation scope, property use and market. Manufacturer warranties and labor warranties are separate commitments. Your proposal identifies the applicable terms; verbal generalizations do not replace the written warranty.

FREQUENTLY ASKED QUESTIONS

Planning painting and coatings

How is my project priced?+

Pricing is based on measured scope, access, surface condition, preparation, repairs, products and finish requirements. Your proposal defines what is included.

Do you offer more than one product option?+

Yes. When appropriate, we present clear paint and coating alternatives so you can compare performance and value.

Can repairs be included before painting?+

Yes. Drywall, stucco, siding and trim repairs may be included when they are within the local team’s capabilities and written scope.

How do I confirm warranty coverage?+

Proper substrate preparation is essential. Eligible nationally backed material and labor warranty terms vary by system and project and are documented in your proposal before authorization.

Do you accept credit cards or offer financing?+

Yes. Major credit cards are accepted, and financing options are available for qualified customers. Ask about current terms during your consultation.

Do you serve residential and commercial properties?+

Yes. Availability is confirmed locally for homes, multifamily communities, HOA properties, offices, retail, hospitality and other commercial facilities.

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